Communal administrations just as state and federal authorities are increasingly subject to pressure to reduce costs and optimize processes. In addition, many public administration services should be available to citizens as directly as possible and round the clock. At first glance it seems almost impossible to be able to link all these aims and thereby also increase service quality for citizens.

Within the framework of eGovernment solutions, COI offers you an extensive range of solutions both for state and federal authorities as well as for utilization in the communal setting

FAVORIT OfficeFlow, which was developed in collaboration with T-Systems and the German Central Federal Administration Office, is today's established solution for procedural administration on the state and federal level. This has been confirmed by superb evaluations in various comparative studies.

On the communal level, COI GmbH also offers you specially tailored products compiled in cooperation with regional solution providers. The range comprises archive solutions for civic administration and complete solution packages in the form of council information systems and solutions for the mapping of entire administrative procedures in electronic form.



Increasing citizen-friendliness through availability of electronic application forms on the Internet
Extensive process optimization through mapping of complete official procedures in digital form
Improvement of citizen-friendliness through insights into the internal processes of public administration
Reduction in administration costs due to automated processes
Slim-lining of personnel resources due to task completion on the part of the citizen
(e.g. online application forms etc.)