Do you use Microsoft Exchange or Lotus Notes at your company? Then you know how important these groupware systems are for the work of your employees. If this system breaks down, many processes are grind to a halt, mainly in the field of administration.

A system disruption need not always be total in order to cause high costs and risks for your company. The frequent search for personal or non-centrally stored business-critical e-mail messages alone gives rise to immense expenditure. In many countries e-mails were accepted as evidence before a court of law. It is becoming increasingly important to securely and centrally administrate data such as incoming orders, outgoing jobs and similar documents relevant for statutory and tax requirements. Of course you do not necessarily require a centralized Records Management system, but such implementation clearly simplifies compliance with statutory requirements.

Solutions based on COI-BusinessFlow not only allow simple filing of corresponding elements on a central storage media, but also ensure availability of content converted into long-term storage format. By directly interlinking COI solutions with standard systems (Microsoft Exchange/Outlook and Lotus Notes), faster, more efficient and more cost-effective recording of your business-critical e-mail messages is enabled. The more easily a user can work with the system, the more often it will be used. Therefore the more comprehensive your security will be with regard to fulfillment of statutory requirements. COI solutions relieve leading systems by means of automatic outsourcing of e-mail messages. You can define the archiving rules on demand.

Increased system performance, lower internal hotline costs and satisfied employees are the successful results.