Every IT investment should always support the planned targets of the company. Installation or acceptance of a system is not an end to the cooperation, but an important milestone in the achievement of a target. From this point, a comprehensive and extensive service and support concept is necessary for long-term investment securing. COI GmbH offers a portfolio of service packages and software support services in this context for complete integration of your individual requirements.

Updating of the COI-BusinessFlow system is ensured by means of the COI Software Update Service. The COI Software Support Service fundamentally provides the services of a professional and competent help desk. It monitors hardware and software problems during operations and offers solution recommendations. Together with the additional service of COI Software Help Desk Service which is available in various time quotas, this combination offers effective and customer-oriented system maintenance.

Even more comprehensive support can be assured by means of connecting to COI Software
Support Service Operation which accomplishes administration of the COI-BusinessFlow system in addition to maintenance. From the time of acceptance onwards the system is permanently serviced, maintained and inspected by professional and competent employees who have knowledge of
COI-BusinessFlow.